Day 3

Sunday April 3rd

I was in contact with Karin my liaison at Kensington Gardens and we decided that it would be best if I set up my appointments with the residents at mutually agreeable times. So today I decided that I would stop by and try and make contact with the residents. Unfortunately all three of the residents that I had been working with were not there. So I left a note in each one of their rooms with information on how to contact me, and after I left the third and final note one of the residents called me just as I was about to leave the building. So I went back upstairs to meet up with the resident. We had discussed last week about new forms of data storage devices (she wanted to upgrade from the 3 and a half inch floppy disks that she was using), so we went over some of the newer forms of storage (CD's, DVD's, on-line, as well as USB drives), and after some discussion we concluded that it was best that she use a flashdrive as it would be the most practical and useful device. We did a small amount of research and found a few potential matches, as well as some locations that she could go to (close to her residence) that she could purchase one. After that she informed me that she was off to a gathering of residence and that our time had concluded for the day. I wished her the best of luck and she informed me that she would be in contact with me regarding another appointment in the upcoming week.

Today's interaction was interesting, the resident seemed relatively up-to-date regarding some of the newer forms of storage, but seemed slightly apprehensive due to the smaller physical size of USB drives in comparison to floppy drives. However, after a discussion she was convinced that a USB drive would be best for her storage needs. This was the first time in our discussions that she seemed a little out of her element. I am still not sure if this is a reflection of the “digital divide” or the fact the she had been removed from using computers due to a five year stay in a hospital. I feel as if this particular resident would have been well aware of USB drives had she not been away from computers for so long.